MicrogenDX - MicrogenDX FTP Server Down – Incident details

All systems operational

MicrogenDX FTP Server Down

Resolved
Partial outage
Started over 1 year agoLasted about 11 hours

Affected

Internal Systems

Operational from 6:42 AM to 6:42 AM, Partial outage from 6:42 AM to 6:00 PM, Operational from 6:00 PM to 6:00 PM

FTP Servers

Operational from 6:42 AM to 6:42 AM, Partial outage from 6:42 AM to 6:00 PM, Operational from 6:00 PM to 6:00 PM

MicrogenDX

Operational from 6:42 AM to 6:42 AM, Partial outage from 6:42 AM to 6:00 PM, Operational from 6:00 PM to 6:00 PM

Updates
  • Resolved
    UTC
    Resolved

    The SFTP server has returned to normal service.

  • Investigating
    UTC
    Investigating

    Cannot connect to the SFTP server