MicrogenDX - Notice history

All systems operational

100% - uptime

Website (microgendx.com) - Operational

100% - uptime
Jul 2026 · 100.0%Aug · 100.0%Sep · 99.97%

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Jul 2026
Aug 2026
Sep 2026

Portal (microgendxlabs.com) - Operational

100% - uptime
Jul 2026 · 100.0%Aug · 99.90%Sep · 99.99%

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Jul 2026
Aug 2026
Sep 2026
100% - uptime

Clinical Lab Information Management System (CLIMbS) - Operational

100% - uptime
Jul 2026 · 100.0%Aug · 100.0%Sep · 100.0%

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Jul 2026
Aug 2026
Sep 2026

Clinical Pipeline (v3) - Operational

100% - uptime
Jul 2026 · 100.0%Aug · 100.0%Sep · 100.0%

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Jul 2026
Aug 2026
Sep 2026
100% - uptime

Node 1 - Operational

100% - uptime
Jul 2026 · 100.0%Aug · 100.0%Sep · 100.0%

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Jul 2026
Aug 2026
Sep 2026

Node 2 - Operational

100% - uptime
Jul 2026 · 100.0%Aug · 100.0%Sep · 100.0%

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Jul 2026
Aug 2026
Sep 2026

Node 3 - Operational

100% - uptime
Jul 2026 · 100.0%Aug · 100.0%Sep · 99.99%

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Jul 2026
Aug 2026
Sep 2026

Node 4 - Operational

100% - uptime
Jul 2026 · 100.0%Aug · 100.0%Sep · 99.03%

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Jul 2026
Aug 2026
Sep 2026

Node 5 - Operational

100% - uptime
Jul 2026 · 100.0%Aug · 100.0%Sep · 100.0%

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Jul 2026
Aug 2026
Sep 2026

Node 6 - Operational

100% - uptime
Jul 2026 · 100.0%Aug · 100.0%Sep · 100.0%

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Jul 2026
Aug 2026
Sep 2026
100% - uptime

PRIMARY CONTROLLER - Operational

100% - uptime
Jul 2026 · 100.0%Aug · 100.0%Sep · 99.97%

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Jul 2026
Aug 2026
Sep 2026

BACKUP CONTROLLER - Operational

100% - uptime
Jul 2026 · 100.0%Aug · 100.0%Sep · 99.48%

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Jul 2026
Aug 2026
Sep 2026

DATABASE - Operational

100% - uptime
Jul 2026 · 100.0%Aug · 100.0%Sep · 100.0%

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Jul 2026
Aug 2026
Sep 2026

Pipeline Processor - Operational

100% - uptime
Jul 2026 · 100.0%Aug · 100.0%Sep · 100.0%

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Jul 2026
Aug 2026
Sep 2026

TELCOR HL7 Messaging Access - Operational

100% - uptime
Jul 2026 · 99.90%Aug · 99.93%Sep · 99.92%

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Jul 2026
Aug 2026
Sep 2026

CLIMbS Database Replication Server - Operational

100% - uptime
Jul 2026 · 100.0%Aug · 99.92%Sep · 99.22%

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Jul 2026
Aug 2026
Sep 2026
100% - uptime

MicrogenDX - Operational

100% - uptime
Jul 2026 · 100.0%Aug · 100.0%Sep · 100.0%

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Jul 2026
Aug 2026
Sep 2026

MicrogenDX Labs - Operational

100% - uptime
Jul 2026 · 100.0%Aug · 100.0%Sep · 100.0%

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Jul 2026
Aug 2026
Sep 2026

PGT - Operational

100% - uptime
Jul 2026 · 100.0%Aug · 100.0%Sep · 100.0%

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Jul 2026
Aug 2026
Sep 2026

TELCOR - Operational

100% - uptime
Jul 2026 · 100.0%Aug · 100.0%Sep · 100.0%

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Jul 2026
Aug 2026
Sep 2026

Hermes Script Processor - Operational

100% - uptime
Jul 2026 · 100.0%Aug · 99.91%Sep · 99.96%

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Jul 2026
Aug 2026
Sep 2026

Notice history

Sep 2026

TELCOR HL7 Messaging Access Down
  • Resolved
    UTC
    Resolved

    The TLECOR HL7 messaging ports are now responding as expected.

  • Investigating
    UTC
    Investigating

    One or more of the HL7 messaging ports are not allowing connections at this time.

Website Down
  • Resolved
    UTC
    Resolved

    The external website (microgendx.com) is now operational and responding normally.

  • Investigating
    UTC
    Investigating

    External Website (microgendx.com) is not currently responding.

Portal Down
  • Resolved
    UTC
    Resolved

    The external portal website (microgendxlabs.com) is now operational and responding normally.

  • Investigating
    UTC
    Investigating

    External Lab Portal Website (microgendxlabs.com) is not currently responding.

SLURM Backup Controller Down
  • Resolved
    UTC
    Resolved

    The backup SLURM controller is operational.

  • Investigating
    UTC
    Investigating

    The backup SLURM controller is not operational.

Portal Down
  • Resolved
    UTC
    Resolved

    The external portal website (microgendxlabs.com) is now operational and responding normally.

  • Investigating
    UTC
    Investigating

    External Lab Portal Website (microgendxlabs.com) is not currently responding.

Aug 2026

TELCOR HL7 Messaging Access Down
  • Resolved
    UTC
    Resolved

    The TLECOR HL7 messaging ports are now responding as expected.

  • Investigating
    UTC
    Investigating

    One or more of the HL7 messaging ports are not allowing connections at this time.

Hermes Script Processor outage
  • Resolved
    UTC
    Resolved

    Hermes Script Processor is now operational! This update was created by an automated monitoring service.

  • Investigating
    UTC
    Investigating

    Hermes Script Processor cannot be accessed at the moment. This incident was created by an automated monitoring service.

DB Rep Server Down
  • Resolved
    UTC
    Resolved

    The CLIMbS database replication server has resumed normal operation.

  • Investigating
    UTC
    Investigating

    The CLIMbS database replication server is down.

Portal Down
  • Resolved
    UTC
    Resolved

    The external portal website (microgendxlabs.com) is now operational and responding normally.

  • Investigating
    UTC
    Investigating

    External Lab Portal Website (microgendxlabs.com) is not currently responding.

DB Rep Server Down
  • Resolved
    UTC
    Resolved

    The CLIMbS database replication server has resumed normal operation.

  • Investigating
    UTC
    Investigating

    The CLIMbS database replication server is down.

Jul 2026

TELCOR HL7 Messaging Access Down
  • Resolved
    UTC
    Resolved

    The TLECOR HL7 messaging ports are now responding as expected.

  • Investigating
    UTC
    Investigating

    One or more of the HL7 messaging ports are not allowing connections at this time.

Node 4 in Drain State
  • Resolved
    UTC
    Resolved

    Node is resumed and can now process pending jobs in the queue.

  • Investigating
    UTC
    Investigating

    Node is in drain state and will not be able to process any pending jobs in the queue.

Jul 2026 to Sep 2026

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