MicrogenDX - Notice history

All systems operational

100% - uptime

Website (microgendx.com) - Operational

100% - uptime
Nov 2025 · 99.80%Dec · 99.98%Jan 2026 · 100.0%

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Nov 2025
Dec 2025
Jan 2026

Portal (microgendxlabs.com) - Operational

100% - uptime
Nov 2025 · 100.0%Dec · 99.99%Jan 2026 · 100.0%

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Nov 2025
Dec 2025
Jan 2026
100% - uptime

Clinical Lab Information Management System (CLIMbS) - Operational

100% - uptime
Nov 2025 · 100.0%Dec · 100.0%Jan 2026 · 100.0%

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Nov 2025
Dec 2025
Jan 2026

Clinical Pipeline (v3) - Operational

100% - uptime
Nov 2025 · 100.0%Dec · 100.0%Jan 2026 · 100.0%

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Nov 2025
Dec 2025
Jan 2026
100% - uptime

Node 1 - Operational

100% - uptime
Nov 2025 · 100.0%Dec · 100.0%Jan 2026 · 100.0%

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Nov 2025
Dec 2025
Jan 2026

Node 2 - Operational

100% - uptime
Nov 2025 · 100.0%Dec · 100.0%Jan 2026 · 100.0%

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Nov 2025
Dec 2025
Jan 2026

Node 3 - Operational

100% - uptime
Nov 2025 · 100.0%Dec · 99.64%Jan 2026 · 100.0%

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Nov 2025
Dec 2025
Jan 2026

Node 4 - Operational

100% - uptime
Nov 2025 · 100.0%Dec · 100.0%Jan 2026 · 100.0%

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Nov 2025
Dec 2025
Jan 2026

Node 5 - Operational

100% - uptime
Nov 2025 · 100.0%Dec · 100.0%Jan 2026 · 100.0%

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Nov 2025
Dec 2025
Jan 2026

Node 6 - Operational

100% - uptime
Nov 2025 · 100.0%Dec · 100.0%Jan 2026 · 100.0%

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Nov 2025
Dec 2025
Jan 2026
100% - uptime

PRIMARY CONTROLLER - Operational

100% - uptime
Nov 2025 · 100.0%Dec · 100.0%Jan 2026 · 100.0%

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Nov 2025
Dec 2025
Jan 2026

BACKUP CONTROLLER - Operational

100% - uptime
Nov 2025 · 100.0%Dec · 100.0%Jan 2026 · 100.0%

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Nov 2025
Dec 2025
Jan 2026

DATABASE - Operational

100% - uptime
Nov 2025 · 100.0%Dec · 100.0%Jan 2026 · 100.0%

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Nov 2025
Dec 2025
Jan 2026

Pipeline Processor - Operational

100% - uptime
Nov 2025 · 100.0%Dec · 100.0%Jan 2026 · 100.0%

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Nov 2025
Dec 2025
Jan 2026

TELCOR HL7 Messaging Access - Operational

100% - uptime
Nov 2025 · 99.96%Dec · 99.97%Jan 2026 · 100.0%

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Nov 2025
Dec 2025
Jan 2026

CLIMbS Database Replication Server - Operational

100% - uptime
Nov 2025 · 100.0%Dec · 100.0%Jan 2026 · 100.0%

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Nov 2025
Dec 2025
Jan 2026
100% - uptime

MicrogenDX - Operational

100% - uptime
Nov 2025 · 99.75%Dec · 99.99%Jan 2026 · 100.0%

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Nov 2025
Dec 2025
Jan 2026

MicrogenDX Labs - Operational

100% - uptime
Nov 2025 · 100.0%Dec · 100.0%Jan 2026 · 100.0%

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Nov 2025
Dec 2025
Jan 2026

PGT - Operational

100% - uptime
Nov 2025 · 100.0%Dec · 100.0%Jan 2026 · 100.0%

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Nov 2025
Dec 2025
Jan 2026

TELCOR - Operational

100% - uptime
Nov 2025 · 100.0%Dec · 100.0%Jan 2026 · 100.0%

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Nov 2025
Dec 2025
Jan 2026

Hermes Script Processor - Operational

100% - uptime
Nov 2025 · 100.0%Dec · 100.0%Jan 2026 · 100.0%

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Nov 2025
Dec 2025
Jan 2026

Notice history

Jan 2026

No notices reported this month

Dec 2025

Website Down
  • Resolved
    Resolved

    The external website (microgendx.com) is now operational and responding normally.

  • Investigating
    Investigating

    External Website (microgendx.com) is not currently responding.

MicrogenDX FTP Server Down
  • Resolved
    Resolved

    The SFTP server has returned to normal service.

  • Investigating
    Investigating

    Cannot connect to the SFTP server

TELCOR HL7 Messaging Access Down
  • Resolved
    Resolved

    The TLECOR HL7 messaging ports are now responding as expected.

  • Investigating
    Investigating

    One or more of the HL7 messaging ports are not allowing connections at this time.

Portal Down
  • Resolved
    Resolved

    The external portal website (microgendxlabs.com) is now operational and responding normally.

  • Investigating
    Investigating

    External Lab Portal Website (microgendxlabs.com) is not currently responding.

Node 3 in Drain State
  • Resolved
    Resolved

    Node is resumed and can now process pending jobs in the queue.

  • Investigating
    Investigating

    Node is in drain state and will not be able to process any pending jobs in the queue.

Nov 2025

TELCOR HL7 Messaging Access Down
  • Resolved
    Resolved

    The TLECOR HL7 messaging ports are now responding as expected.

  • Investigating
    Investigating

    One or more of the HL7 messaging ports are not allowing connections at this time.

Website Down
  • Resolved
    Resolved

    The external website (microgendx.com) is now operational and responding normally.

  • Investigating
    Investigating

    External Website (microgendx.com) is not currently responding.

MicrogenDX FTP Server Down
  • Resolved
    Resolved

    The SFTP server has returned to normal service.

  • Investigating
    Investigating

    Cannot connect to the SFTP server

Website Down
  • Resolved
    Resolved

    The external website (microgendx.com) is now operational and responding normally.

  • Investigating
    Investigating

    External Website (microgendx.com) is not currently responding.

Website Down
  • Resolved
    Resolved

    The external website (microgendx.com) is now operational and responding normally.

  • Investigating
    Investigating

    External Website (microgendx.com) is not currently responding.

Nov 2025 to Jan 2026

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