MicrogenDX - Notice history

All systems operational

100% - uptime

Website (microgendx.com) - Operational

100% - uptime
Sep 2023 · 100.0%Oct · 99.94%Nov · 100.0%

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Sep 2023
Oct 2023
Nov 2023

Portal (microgendxlabs.com) - Operational

100% - uptime
Sep 2023 · 100.0%Oct · 100.0%Nov · 100.0%

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Sep 2023
Oct 2023
Nov 2023
100% - uptime

Clinical Lab Information Management System (CLIMbS) - Operational

100% - uptime
Sep 2023 · 100.0%Oct · 100.0%Nov · 100.0%

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Sep 2023
Oct 2023
Nov 2023

Clinical Pipeline (v3) - Operational

100% - uptime
Sep 2023 · 100.0%Oct · 100.0%Nov · 100.0%

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Sep 2023
Oct 2023
Nov 2023
99% - uptime

Node 1 - Operational

99% - uptime
Sep 2023 · 100.0%Oct · 99.00%Nov · 98.93%

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Sep 2023
Oct 2023
Nov 2023

Node 2 - Operational

99% - uptime
Sep 2023 · 100.0%Oct · 98.99%Nov · 98.94%

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Sep 2023
Oct 2023
Nov 2023

Node 3 - Operational

98% - uptime
Sep 2023 · 99.76%Oct · 98.60%Nov · 96.92%

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Sep 2023
Oct 2023
Nov 2023

Node 4 - Operational

100% - uptime
Sep 2023 · 99.96%Oct · 99.59%Nov · 98.94%

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Sep 2023
Oct 2023
Nov 2023

Node 5 - Operational

99% - uptime
Sep 2023 · 99.96%Oct · 99.10%Nov · 97.80%

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Sep 2023
Oct 2023
Nov 2023

Node 6 - Operational

98% - uptime
Sep 2023 · 99.69%Oct · 97.75%Nov · 95.98%

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Sep 2023
Oct 2023
Nov 2023
100% - uptime

PRIMARY CONTROLLER - Operational

100% - uptime
Sep 2023 · 100.0%Oct · 100.0%Nov · 100.0%

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Sep 2023
Oct 2023
Nov 2023

BACKUP CONTROLLER - Operational

100% - uptime
Sep 2023 · 100.0%Oct · 100.0%Nov · 99.99%

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Sep 2023
Oct 2023
Nov 2023

DATABASE - Operational

100% - uptime
Sep 2023 · 100.0%Oct · 100.0%Nov · 100.0%

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Sep 2023
Oct 2023
Nov 2023

Pipeline Processor - Operational

100% - uptime
Sep 2023 · 100.0%Oct · 100.0%Nov · 100.0%

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Sep 2023
Oct 2023
Nov 2023

TELCOR HL7 Messaging Access - Operational

100% - uptime
Sep 2023 · 100.0%Oct · 100.0%Nov · 99.98%

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Sep 2023
Oct 2023
Nov 2023

CLIMbS Database Replication Server - Operational

100% - uptime
Sep 2023 · 100.0%Oct · 100.0%Nov · 100.0%

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Sep 2023
Oct 2023
Nov 2023
100% - uptime

MicrogenDX - Operational

100% - uptime
Sep 2023 · 99.89%Oct · 99.40%Nov · 99.35%

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Sep 2023
Oct 2023
Nov 2023

MicrogenDX Labs - Operational

100% - uptime
Sep 2023 · 100.0%Oct · 100.0%Nov · 100.0%

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Sep 2023
Oct 2023
Nov 2023

PGT - Operational

100% - uptime
Sep 2023 · 100.0%Oct · 100.0%Nov · 100.0%

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Sep 2023
Oct 2023
Nov 2023

TELCOR - Operational

100% - uptime
Sep 2023 · 100.0%Oct · 100.0%Nov · 100.0%

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Sep 2023
Oct 2023
Nov 2023

Hermes Script Processor - Operational

100% - uptime
Sep 2023 · 100.0%Oct · 100.0%Nov · 100.0%

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Sep 2023
Oct 2023
Nov 2023

Notice history

Nov 2023

Caduceus Mount Failure
  • Resolved
    UTC
    Resolved

    The mount to caduceus has been restored, processing scripts should resume normal operation.

  • Investigating
    UTC
    Investigating

    The mount to caduceus has failed, all processing has stopped.

Caduceus Mount Failure
  • Resolved
    UTC
    Resolved

    The mount to caduceus has been restored, processing scripts should resume normal operation.

  • Investigating
    UTC
    Investigating

    The mount to caduceus has failed, all processing has stopped.

Caduceus Mount Failure
  • Resolved
    UTC
    Resolved

    The mount to caduceus has been restored, processing scripts should resume normal operation.

  • Investigating
    UTC
    Investigating

    The mount to caduceus has failed, all processing has stopped.

Node 5 in Drain State
  • Resolved
    UTC
    Resolved

    Node is resumed and can now process pending jobs in the queue.

  • Investigating
    UTC
    Investigating

    Node is in drain state and will not be able to process any pending jobs in the queue.

Node 6 in Drain State
  • Resolved
    UTC
    Resolved

    Node is resumed and can now process pending jobs in the queue.

  • Investigating
    UTC
    Investigating

    Node is in drain state and will not be able to process any pending jobs in the queue.

Oct 2023

Caduceus Mount Failure
  • Resolved
    UTC
    Resolved

    The mount to caduceus has been restored, processing scripts should resume normal operation.

  • Investigating
    UTC
    Investigating

    The mount to caduceus has failed, all processing has stopped.

Caduceus Mount Failure
  • Resolved
    UTC
    Resolved

    The mount to caduceus has been restored, processing scripts should resume normal operation.

  • Investigating
    UTC
    Investigating

    The mount to caduceus has failed, all processing has stopped.

Caduceus Mount Failure
  • Resolved
    UTC
    Resolved

    The mount to caduceus has been restored, processing scripts should resume normal operation.

  • Investigating
    UTC
    Investigating

    The mount to caduceus has failed, all processing has stopped.

Website Down
  • Resolved
    UTC
    Resolved

    The external website (microgendx.com) is now operational and responding normally.

  • Investigating
    UTC
    Investigating

    External Website (microgendx.com) is not currently responding.

Node 5 in Drain State
  • Resolved
    UTC
    Resolved

    Node is resumed and can now process pending jobs in the queue.

  • Investigating
    UTC
    Investigating

    Node is in drain state and will not be able to process any pending jobs in the queue.

Sep 2023

MicrogenDX FTP Server Down
  • Resolved
    UTC
    Resolved

    The SFTP server has returned to normal service.

  • Investigating
    UTC
    Investigating

    Cannot connect to the SFTP server

Node 3 in Drain State
  • Resolved
    UTC
    Resolved

    Node is resumed and can now process pending jobs in the queue.

  • Investigating
    UTC
    Investigating

    Node is in drain state and will not be able to process any pending jobs in the queue.

Node 6 in Drain State
  • Resolved
    UTC
    Resolved

    Node is resumed and can now process pending jobs in the queue.

  • Investigating
    UTC
    Investigating

    Node is in drain state and will not be able to process any pending jobs in the queue.

Caduceus Mount Failure
  • Resolved
    UTC
    Resolved

    The mount to caduceus has been restored, processing scripts should resume normal operation.

  • Investigating
    UTC
    Investigating

    The mount to caduceus has failed, all processing has stopped.

Node 4 in Drain State
  • Resolved
    UTC
    Resolved

    Node is resumed and can now process pending jobs in the queue.

  • Investigating
    UTC
    Investigating

    Node is in drain state and will not be able to process any pending jobs in the queue.

Sep 2023 to Nov 2023

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