MicrogenDX - Notice history

All systems operational

100% - uptime

Website (microgendx.com) - Operational

100% - uptime
Nov 2023 · 100.0%Dec · 99.85%Jan 2024 · 99.95%

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Nov 2023
Dec 2023
Jan 2024

Portal (microgendxlabs.com) - Operational

100% - uptime
Nov 2023 · 100.0%Dec · 99.64%Jan 2024 · 100.0%

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Nov 2023
Dec 2023
Jan 2024
99% - uptime

Clinical Lab Information Management System (CLIMbS) - Operational

100% - uptime
Nov 2023 · 100.0%Dec · 100.0%Jan 2024 · 100.0%

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Nov 2023
Dec 2023
Jan 2024

Clinical Pipeline (v3) - Operational

100% - uptime
Nov 2023 · 100.0%Dec · 100.0%Jan 2024 · 100.0%

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Nov 2023
Dec 2023
Jan 2024
99% - uptime

Node 1 - Operational

100% - uptime
Nov 2023 · 98.93%Dec · 99.98%Jan 2024 · 100.0%

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Nov 2023
Dec 2023
Jan 2024

Node 2 - Operational

100% - uptime
Nov 2023 · 98.94%Dec · 99.97%Jan 2024 · 100.0%

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Nov 2023
Dec 2023
Jan 2024

Node 3 - Operational

97% - uptime
Nov 2023 · 96.92%Dec · 95.60%Jan 2024 · 97.46%

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Nov 2023
Dec 2023
Jan 2024

Node 4 - Operational

99% - uptime
Nov 2023 · 98.94%Dec · 97.56%Jan 2024 · 99.38%

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Nov 2023
Dec 2023
Jan 2024

Node 5 - Operational

99% - uptime
Nov 2023 · 97.80%Dec · 99.94%Jan 2024 · 99.12%

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Nov 2023
Dec 2023
Jan 2024

Node 6 - Operational

96% - uptime
Nov 2023 · 95.98%Dec · 96.49%Jan 2024 · 96.74%

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Nov 2023
Dec 2023
Jan 2024
100% - uptime

PRIMARY CONTROLLER - Operational

100% - uptime
Nov 2023 · 100.0%Dec · 99.87%Jan 2024 · 100.0%

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Nov 2023
Dec 2023
Jan 2024

BACKUP CONTROLLER - Operational

100% - uptime
Nov 2023 · 99.99%Dec · 100.0%Jan 2024 · 100.0%

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Nov 2023
Dec 2023
Jan 2024

DATABASE - Operational

100% - uptime
Nov 2023 · 100.0%Dec · 100.0%Jan 2024 · 100.0%

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Nov 2023
Dec 2023
Jan 2024

Pipeline Processor - Operational

100% - uptime
Nov 2023 · 100.0%Dec · 99.58%Jan 2024 · 100.0%

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Nov 2023
Dec 2023
Jan 2024

TELCOR HL7 Messaging Access - Operational

100% - uptime
Nov 2023 · 99.98%Dec · 100.0%Jan 2024 · 100.0%

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Nov 2023
Dec 2023
Jan 2024

CLIMbS Database Replication Server - Operational

100% - uptime
Nov 2023 · 100.0%Dec · 99.61%Jan 2024 · 100.0%

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Nov 2023
Dec 2023
Jan 2024
99% - uptime

MicrogenDX - Operational

98% - uptime
Nov 2023 · 99.35%Dec · 94.56%Jan 2024 · 99.59%

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Nov 2023
Dec 2023
Jan 2024

MicrogenDX Labs - Operational

100% - uptime
Nov 2023 · 100.0%Dec · 100.0%Jan 2024 · 100.0%

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Nov 2023
Dec 2023
Jan 2024

PGT - Operational

100% - uptime
Nov 2023 · 100.0%Dec · 100.0%Jan 2024 · 100.0%

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Nov 2023
Dec 2023
Jan 2024

TELCOR - Operational

100% - uptime
Nov 2023 · 100.0%Dec · 100.0%Jan 2024 · 100.0%

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Nov 2023
Dec 2023
Jan 2024

Hermes Script Processor - Operational

100% - uptime
Nov 2023 · 100.0%Dec · 99.16%Jan 2024 · 100.0%

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Nov 2023
Dec 2023
Jan 2024

Notice history

Jan 2024

MicrogenDX FTP Server Down
  • Resolved
    Resolved

    The SFTP server has returned to normal service.

  • Investigating
    Investigating

    Cannot connect to the SFTP server

Node 6 in Drain State
  • Resolved
    Resolved

    Node is resumed and can now process pending jobs in the queue.

  • Investigating
    Investigating

    Node is in drain state and will not be able to process any pending jobs in the queue.

Node 3 in Drain State
  • Resolved
    Resolved

    Node is resumed and can now process pending jobs in the queue.

  • Investigating
    Investigating

    Node is in drain state and will not be able to process any pending jobs in the queue.

Node 5 in Drain State
  • Resolved
    Resolved

    Node is resumed and can now process pending jobs in the queue.

  • Investigating
    Investigating

    Node is in drain state and will not be able to process any pending jobs in the queue.

Node 6 in Drain State
  • Resolved
    Resolved

    Node is resumed and can now process pending jobs in the queue.

  • Investigating
    Investigating

    Node is in drain state and will not be able to process any pending jobs in the queue.

Dec 2023

Node 6 in Drain State
  • Resolved
    Resolved

    Node is resumed and can now process pending jobs in the queue.

  • Investigating
    Investigating

    Node is in drain state and will not be able to process any pending jobs in the queue.

Node 3 in Drain State
  • Resolved
    Resolved

    Node is resumed and can now process pending jobs in the queue.

  • Investigating
    Investigating

    Node is in drain state and will not be able to process any pending jobs in the queue.

Website Down
  • Resolved
    Resolved

    The external website (microgendx.com) is now operational and responding normally.

  • Investigating
    Investigating

    External Website (microgendx.com) is not currently responding.

Website Down
  • Resolved
    Resolved

    The external website (microgendx.com) is now operational and responding normally.

  • Investigating
    Investigating

    External Website (microgendx.com) is not currently responding.

Website Down
  • Resolved
    Resolved

    The external website (microgendx.com) is now operational and responding normally.

  • Investigating
    Investigating

    External Website (microgendx.com) is not currently responding.

Nov 2023

Caduceus Mount Failure
  • Resolved
    Resolved

    The mount to caduceus has been restored, processing scripts should resume normal operation.

  • Investigating
    Investigating

    The mount to caduceus has failed, all processing has stopped.

Caduceus Mount Failure
  • Resolved
    Resolved

    The mount to caduceus has been restored, processing scripts should resume normal operation.

  • Investigating
    Investigating

    The mount to caduceus has failed, all processing has stopped.

Caduceus Mount Failure
  • Resolved
    Resolved

    The mount to caduceus has been restored, processing scripts should resume normal operation.

  • Investigating
    Investigating

    The mount to caduceus has failed, all processing has stopped.

Node 5 in Drain State
  • Resolved
    Resolved

    Node is resumed and can now process pending jobs in the queue.

  • Investigating
    Investigating

    Node is in drain state and will not be able to process any pending jobs in the queue.

Node 6 in Drain State
  • Resolved
    Resolved

    Node is resumed and can now process pending jobs in the queue.

  • Investigating
    Investigating

    Node is in drain state and will not be able to process any pending jobs in the queue.

Nov 2023 to Jan 2024

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