MicrogenDX - Notice history

All systems operational

100% - uptime

Website (microgendx.com) - Operational

100% - uptime
Feb 2024 · 100.0%Mar · 100.0%Apr · 100.0%

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Feb 2024
Mar 2024
Apr 2024

Portal (microgendxlabs.com) - Operational

100% - uptime
Feb 2024 · 100.0%Mar · 100.0%Apr · 100.0%

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Feb 2024
Mar 2024
Apr 2024
100% - uptime

Clinical Lab Information Management System (CLIMbS) - Operational

100% - uptime
Feb 2024 · 100.0%Mar · 100.0%Apr · 100.0%

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Feb 2024
Mar 2024
Apr 2024

Clinical Pipeline (v3) - Operational

100% - uptime
Feb 2024 · 100.0%Mar · 100.0%Apr · 100.0%

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Feb 2024
Mar 2024
Apr 2024
100% - uptime

Node 1 - Operational

100% - uptime
Feb 2024 · 100.0%Mar · 100.0%Apr · 100.0%

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Feb 2024
Mar 2024
Apr 2024

Node 2 - Operational

100% - uptime
Feb 2024 · 100.0%Mar · 100.0%Apr · 100.0%

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Feb 2024
Mar 2024
Apr 2024

Node 3 - Operational

99% - uptime
Feb 2024 · 98.12%Mar · 100.0%Apr · 100.0%

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Feb 2024
Mar 2024
Apr 2024

Node 4 - Operational

100% - uptime
Feb 2024 · 99.63%Mar · 99.91%Apr · 100.0%

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Feb 2024
Mar 2024
Apr 2024

Node 5 - Operational

100% - uptime
Feb 2024 · 99.97%Mar · 99.93%Apr · 100.0%

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Feb 2024
Mar 2024
Apr 2024

Node 6 - Operational

99% - uptime
Feb 2024 · 98.40%Mar · 99.04%Apr · 100.0%

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Feb 2024
Mar 2024
Apr 2024
100% - uptime

PRIMARY CONTROLLER - Operational

100% - uptime
Feb 2024 · 100.0%Mar · 100.0%Apr · 100.0%

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Feb 2024
Mar 2024
Apr 2024

BACKUP CONTROLLER - Operational

100% - uptime
Feb 2024 · 100.0%Mar · 100.0%Apr · 99.97%

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Feb 2024
Mar 2024
Apr 2024

DATABASE - Operational

100% - uptime
Feb 2024 · 100.0%Mar · 100.0%Apr · 100.0%

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Feb 2024
Mar 2024
Apr 2024

Pipeline Processor - Operational

100% - uptime
Feb 2024 · 100.0%Mar · 100.0%Apr · 100.0%

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Feb 2024
Mar 2024
Apr 2024

TELCOR HL7 Messaging Access - Operational

100% - uptime
Feb 2024 · 99.92%Mar · 100.0%Apr · 99.87%

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Feb 2024
Mar 2024
Apr 2024

CLIMbS Database Replication Server - Operational

100% - uptime
Feb 2024 · 100.0%Mar · 100.0%Apr · 100.0%

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Feb 2024
Mar 2024
Apr 2024
99% - uptime

MicrogenDX - Operational

97% - uptime
Feb 2024 · 98.13%Mar · 94.26%Apr · 98.95%

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Feb 2024
Mar 2024
Apr 2024

MicrogenDX Labs - Operational

100% - uptime
Feb 2024 · 100.0%Mar · 100.0%Apr · 100.0%

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Feb 2024
Mar 2024
Apr 2024

PGT - Operational

100% - uptime
Feb 2024 · 100.0%Mar · 100.0%Apr · 100.0%

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Feb 2024
Mar 2024
Apr 2024

TELCOR - Operational

100% - uptime
Feb 2024 · 100.0%Mar · 100.0%Apr · 100.0%

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Feb 2024
Mar 2024
Apr 2024

Hermes Script Processor - Operational

100% - uptime
Feb 2024 · 100.0%Mar · 100.0%Apr · 100.0%

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Feb 2024
Mar 2024
Apr 2024

Notice history

Apr 2024

MicrogenDX FTP Server Down
  • Resolved
    Resolved

    The SFTP server has returned to normal service.

  • Investigating
    Investigating

    Cannot connect to the SFTP server

SLURM Backup Controller Down
  • Resolved
    Resolved

    The backup SLURM controller is operational.

  • Investigating
    Investigating

    The backup SLURM controller is not operational.

TELCOR HL7 Messaging Access Down
  • Resolved
    Resolved

    The TLECOR HL7 messaging ports are now responding as expected.

  • Investigating
    Investigating

    One or more of the HL7 messaging ports are not allowing connections at this time.

MicrogenDX FTP Server Down
  • Resolved
    Resolved

    The SFTP server has returned to normal service.

  • Investigating
    Investigating

    Cannot connect to the SFTP server

Mar 2024

No notices reported this month

Feb 2024

Pipeline Running Long
  • Resolved
    Resolved

    This incident has been resolved.

  • Investigating
    Investigating

    We are currently investigating this incident.

Node 6 in Drain State
  • Resolved
    Resolved

    Node is resumed and can now process pending jobs in the queue.

  • Investigating
    Investigating

    Node is in drain state and will not be able to process any pending jobs in the queue.

Node 3 in Drain State
  • Resolved
    Resolved

    Node is resumed and can now process pending jobs in the queue.

  • Investigating
    Investigating

    Node is in drain state and will not be able to process any pending jobs in the queue.

TELCOR HL7 Messaging Access Down
  • Resolved
    Resolved

    The TLECOR HL7 messaging ports are now responding as expected.

  • Investigating
    Investigating

    One or more of the HL7 messaging ports are not allowing connections at this time.

Node 3 in Drain State
  • Resolved
    Resolved

    Node is resumed and can now process pending jobs in the queue.

  • Investigating
    Investigating

    Node is in drain state and will not be able to process any pending jobs in the queue.

Feb 2024 to Apr 2024

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