MicrogenDX - Notice history

All systems operational

99% - uptime

Website (microgendx.com) - Operational

100% - uptime
Oct 2024 · 99.92%Nov · 100.0%Dec · 99.87%

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Oct 2024
Nov 2024
Dec 2024

Portal (microgendxlabs.com) - Operational

98% - uptime
Oct 2024 · 100.0%Nov · 94.81%Dec · 100.0%

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Oct 2024
Nov 2024
Dec 2024
100% - uptime

Clinical Lab Information Management System (CLIMbS) - Operational

100% - uptime
Oct 2024 · 100.0%Nov · 100.0%Dec · 100.0%

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Oct 2024
Nov 2024
Dec 2024

Clinical Pipeline (v3) - Operational

100% - uptime
Oct 2024 · 100.0%Nov · 100.0%Dec · 100.0%

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Oct 2024
Nov 2024
Dec 2024
100% - uptime

Node 1 - Operational

100% - uptime
Oct 2024 · 100.0%Nov · 100.0%Dec · 100.0%

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Oct 2024
Nov 2024
Dec 2024

Node 2 - Operational

100% - uptime
Oct 2024 · 100.0%Nov · 100.0%Dec · 100.0%

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Oct 2024
Nov 2024
Dec 2024

Node 3 - Operational

100% - uptime
Oct 2024 · 100.0%Nov · 100.0%Dec · 100.0%

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Oct 2024
Nov 2024
Dec 2024

Node 4 - Operational

100% - uptime
Oct 2024 · 100.0%Nov · 100.0%Dec · 100.0%

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Oct 2024
Nov 2024
Dec 2024

Node 5 - Operational

100% - uptime
Oct 2024 · 100.0%Nov · 100.0%Dec · 100.0%

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Oct 2024
Nov 2024
Dec 2024

Node 6 - Operational

100% - uptime
Oct 2024 · 100.0%Nov · 100.0%Dec · 100.0%

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Oct 2024
Nov 2024
Dec 2024
99% - uptime

PRIMARY CONTROLLER - Operational

100% - uptime
Oct 2024 · 99.99%Nov · 99.80%Dec · 100.0%

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Oct 2024
Nov 2024
Dec 2024

BACKUP CONTROLLER - Operational

98% - uptime
Oct 2024 · 99.99%Nov · 96.81%Dec · 98.22%

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Oct 2024
Nov 2024
Dec 2024

DATABASE - Operational

100% - uptime
Oct 2024 · 100.0%Nov · 100.0%Dec · 100.0%

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Oct 2024
Nov 2024
Dec 2024

Pipeline Processor - Operational

100% - uptime
Oct 2024 · 100.0%Nov · 99.03%Dec · 100.0%

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Oct 2024
Nov 2024
Dec 2024

TELCOR HL7 Messaging Access - Operational

100% - uptime
Oct 2024 · 99.92%Nov · 99.89%Dec · 99.93%

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Oct 2024
Nov 2024
Dec 2024

CLIMbS Database Replication Server - Operational

98% - uptime
Oct 2024 · 100.0%Nov · 94.86%Dec · 100.0%

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Oct 2024
Nov 2024
Dec 2024
99% - uptime

MicrogenDX - Operational

96% - uptime
Oct 2024 · 93.81%Nov · 96.39%Dec · 97.94%

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Oct 2024
Nov 2024
Dec 2024

MicrogenDX Labs - Operational

100% - uptime
Oct 2024 · 100.0%Nov · 100.0%Dec · 100.0%

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Oct 2024
Nov 2024
Dec 2024

PGT - Operational

100% - uptime
Oct 2024 · 100.0%Nov · 100.0%Dec · 100.0%

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Oct 2024
Nov 2024
Dec 2024

TELCOR - Operational

100% - uptime
Oct 2024 · 99.99%Nov · 100.0%Dec · 100.0%

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Oct 2024
Nov 2024
Dec 2024

Hermes Script Processor - Operational

98% - uptime
Oct 2024 · 100.0%Nov · 94.85%Dec · 100.0%

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Oct 2024
Nov 2024
Dec 2024

Notice history

Dec 2024

Website Down
  • Resolved
    Resolved

    The external website (microgendx.com) is now operational and responding normally.

  • Investigating
    Investigating

    External Website (microgendx.com) is not currently responding.

TELCOR HL7 Messaging Access Down
  • Resolved
    Resolved

    The TLECOR HL7 messaging ports are now responding as expected.

  • Investigating
    Investigating

    One or more of the HL7 messaging ports are not allowing connections at this time.

MicrogenDX FTP Server Down
  • Resolved
    Resolved

    The SFTP server has returned to normal service.

  • Investigating
    Investigating

    Cannot connect to the SFTP server

MicrogenDX FTP Server Down
  • Resolved
    Resolved

    The SFTP server has returned to normal service.

  • Investigating
    Investigating

    Cannot connect to the SFTP server

Nov 2024

MicrogenDX FTP Server Down
  • Resolved
    Resolved

    The SFTP server has returned to normal service.

  • Investigating
    Investigating

    Cannot connect to the SFTP server

Hermes Script Processor outage
  • Resolved
    Resolved

    Hermes Script Processor is now operational! This update was created by an automated monitoring service.

  • Investigating
    Investigating

    Hermes Script Processor cannot be accessed at the moment. This incident was created by an automated monitoring service.

DB Rep Server Down
  • Resolved
    Resolved

    The CLIMbS database replication server has resumed normal operation.

  • Investigating
    Investigating

    The CLIMbS database replication server is down.

Portal Down
  • Resolved
    Resolved

    The external portal website (microgendxlabs.com) is now operational and responding normally.

  • Investigating
    Investigating

    External Lab Portal Website (microgendxlabs.com) is not currently responding.

MicrogenDX FTP Server Down
  • Resolved
    Resolved

    The SFTP server has returned to normal service.

  • Investigating
    Investigating

    Cannot connect to the SFTP server

Oct 2024

TELCOR SFTP Server Down
  • Resolved
    Resolved

    The SFTP server has returned to normal service.

  • Investigating
    Investigating

    Cannot connect to the SFTP server.

SLURM Primary Controller Down
  • Resolved
    Resolved

    The primary SLURM controller is operational.

  • Investigating
    Investigating

    The primary SLURM controller is not operational.

SLURM Backup Controller Down
  • Resolved
    Resolved

    The backup SLURM controller is operational.

  • Investigating
    Investigating

    The backup SLURM controller is not operational.

MicrogenDX FTP Server Down
  • Resolved
    Resolved

    The SFTP server has returned to normal service.

  • Investigating
    Investigating

    Cannot connect to the SFTP server

TELCOR HL7 Messaging Access Down
  • Resolved
    Resolved

    The TLECOR HL7 messaging ports are now responding as expected.

  • Investigating
    Investigating

    One or more of the HL7 messaging ports are not allowing connections at this time.

Oct 2024 to Dec 2024

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