MicrogenDX - Notice history

All systems operational

100% - uptime

Website (microgendx.com) - Operational

100% - uptime
Dec 2024 · 99.87%Jan 2025 · 100.0%Feb · 99.94%

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Dec 2024
Jan 2025
Feb 2025

Portal (microgendxlabs.com) - Operational

100% - uptime
Dec 2024 · 100.0%Jan 2025 · 99.29%Feb · 100.0%

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Dec 2024
Jan 2025
Feb 2025
100% - uptime

Clinical Lab Information Management System (CLIMbS) - Operational

100% - uptime
Dec 2024 · 100.0%Jan 2025 · 100.0%Feb · 100.0%

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Dec 2024
Jan 2025
Feb 2025

Clinical Pipeline (v3) - Operational

100% - uptime
Dec 2024 · 100.0%Jan 2025 · 100.0%Feb · 100.0%

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Dec 2024
Jan 2025
Feb 2025
100% - uptime

Node 1 - Operational

100% - uptime
Dec 2024 · 100.0%Jan 2025 · 100.0%Feb · 100.0%

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Dec 2024
Jan 2025
Feb 2025

Node 2 - Operational

100% - uptime
Dec 2024 · 100.0%Jan 2025 · 100.0%Feb · 100.0%

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Dec 2024
Jan 2025
Feb 2025

Node 3 - Operational

100% - uptime
Dec 2024 · 100.0%Jan 2025 · 100.0%Feb · 100.0%

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Dec 2024
Jan 2025
Feb 2025

Node 4 - Operational

100% - uptime
Dec 2024 · 100.0%Jan 2025 · 100.0%Feb · 100.0%

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Dec 2024
Jan 2025
Feb 2025

Node 5 - Operational

100% - uptime
Dec 2024 · 100.0%Jan 2025 · 100.0%Feb · 100.0%

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Dec 2024
Jan 2025
Feb 2025

Node 6 - Operational

100% - uptime
Dec 2024 · 100.0%Jan 2025 · 100.0%Feb · 100.0%

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Dec 2024
Jan 2025
Feb 2025
100% - uptime

PRIMARY CONTROLLER - Operational

100% - uptime
Dec 2024 · 100.0%Jan 2025 · 99.99%Feb · 100.0%

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Dec 2024
Jan 2025
Feb 2025

BACKUP CONTROLLER - Operational

100% - uptime
Dec 2024 · 98.22%Jan 2025 · 100.0%Feb · 100.0%

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Dec 2024
Jan 2025
Feb 2025

DATABASE - Operational

100% - uptime
Dec 2024 · 100.0%Jan 2025 · 100.0%Feb · 100.0%

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Dec 2024
Jan 2025
Feb 2025

Pipeline Processor - Operational

100% - uptime
Dec 2024 · 100.0%Jan 2025 · 98.97%Feb · 100.0%

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Dec 2024
Jan 2025
Feb 2025

TELCOR HL7 Messaging Access - Operational

100% - uptime
Dec 2024 · 99.93%Jan 2025 · 99.93%Feb · 99.86%

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Dec 2024
Jan 2025
Feb 2025

CLIMbS Database Replication Server - Operational

100% - uptime
Dec 2024 · 100.0%Jan 2025 · 99.15%Feb · 100.0%

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Dec 2024
Jan 2025
Feb 2025
100% - uptime

MicrogenDX - Operational

99% - uptime
Dec 2024 · 97.94%Jan 2025 · 99.71%Feb · 99.49%

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Dec 2024
Jan 2025
Feb 2025

MicrogenDX Labs - Operational

100% - uptime
Dec 2024 · 100.0%Jan 2025 · 100.0%Feb · 100.0%

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Dec 2024
Jan 2025
Feb 2025

PGT - Operational

100% - uptime
Dec 2024 · 100.0%Jan 2025 · 100.0%Feb · 100.0%

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Dec 2024
Jan 2025
Feb 2025

TELCOR - Operational

100% - uptime
Dec 2024 · 100.0%Jan 2025 · 100.0%Feb · 100.0%

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Dec 2024
Jan 2025
Feb 2025

Hermes Script Processor - Operational

100% - uptime
Dec 2024 · 100.0%Jan 2025 · 99.31%Feb · 100.0%

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Dec 2024
Jan 2025
Feb 2025

Notice history

Feb 2025

TELCOR HL7 Messaging Access Down
  • Resolved
    Resolved

    The TLECOR HL7 messaging ports are now responding as expected.

  • Investigating
    Investigating

    One or more of the HL7 messaging ports are not allowing connections at this time.

Website Down
  • Resolved
    Resolved

    The external website (microgendx.com) is now operational and responding normally.

  • Investigating
    Investigating

    External Website (microgendx.com) is not currently responding.

MicrogenDX FTP Server Down
  • Resolved
    Resolved

    The SFTP server has returned to normal service.

  • Investigating
    Investigating

    Cannot connect to the SFTP server

Jan 2025

TELCOR HL7 Messaging Access Down
  • Resolved
    Resolved

    The TLECOR HL7 messaging ports are now responding as expected.

  • Investigating
    Investigating

    One or more of the HL7 messaging ports are not allowing connections at this time.

MicrogenDX FTP Server Down
  • Resolved
    Resolved

    The SFTP server has returned to normal service.

  • Investigating
    Investigating

    Cannot connect to the SFTP server

Pipeline Processor Down
  • Resolved
    Resolved

    The Pipeline Processor server has now responding as expected.

  • Investigating
    Investigating

    The Pipeline Processing server is not responding at this time.

SLURM Primary Controller Down
  • Resolved
    Resolved

    The primary SLURM controller is operational.

  • Investigating
    Investigating

    The primary SLURM controller is not operational.

Hermes Script Processor outage
  • Resolved
    Resolved

    Hermes Script Processor is now operational! This update was created by an automated monitoring service.

  • Investigating
    Investigating

    Hermes Script Processor cannot be accessed at the moment. This incident was created by an automated monitoring service.

Dec 2024

Website Down
  • Resolved
    Resolved

    The external website (microgendx.com) is now operational and responding normally.

  • Investigating
    Investigating

    External Website (microgendx.com) is not currently responding.

TELCOR HL7 Messaging Access Down
  • Resolved
    Resolved

    The TLECOR HL7 messaging ports are now responding as expected.

  • Investigating
    Investigating

    One or more of the HL7 messaging ports are not allowing connections at this time.

MicrogenDX FTP Server Down
  • Resolved
    Resolved

    The SFTP server has returned to normal service.

  • Investigating
    Investigating

    Cannot connect to the SFTP server

MicrogenDX FTP Server Down
  • Resolved
    Resolved

    The SFTP server has returned to normal service.

  • Investigating
    Investigating

    Cannot connect to the SFTP server

Dec 2024 to Feb 2025

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