MicrogenDX - Notice history

All systems operational

99% - uptime

Website (microgendx.com) - Operational

100% - uptime
Jul 2024 · 100.0%Aug · 99.88%Sep · 100.0%

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Jul 2024
Aug 2024
Sep 2024

Portal (microgendxlabs.com) - Operational

98% - uptime
Jul 2024 · 93.19%Aug · 100.0%Sep · 100.0%

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Jul 2024
Aug 2024
Sep 2024
100% - uptime

Clinical Lab Information Management System (CLIMbS) - Operational

100% - uptime
Jul 2024 · 100.0%Aug · 100.0%Sep · 100.0%

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Jul 2024
Aug 2024
Sep 2024

Clinical Pipeline (v3) - Operational

100% - uptime
Jul 2024 · 100.0%Aug · 100.0%Sep · 100.0%

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Jul 2024
Aug 2024
Sep 2024
100% - uptime

Node 1 - Operational

100% - uptime
Jul 2024 · 100.0%Aug · 100.0%Sep · 100.0%

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Jul 2024
Aug 2024
Sep 2024

Node 2 - Operational

100% - uptime
Jul 2024 · 100.0%Aug · 100.0%Sep · 100.0%

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Jul 2024
Aug 2024
Sep 2024

Node 3 - Operational

100% - uptime
Jul 2024 · 100.0%Aug · 100.0%Sep · 100.0%

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Jul 2024
Aug 2024
Sep 2024

Node 4 - Operational

100% - uptime
Jul 2024 · 100.0%Aug · 100.0%Sep · 100.0%

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Jul 2024
Aug 2024
Sep 2024

Node 5 - Operational

100% - uptime
Jul 2024 · 100.0%Aug · 100.0%Sep · 100.0%

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Jul 2024
Aug 2024
Sep 2024

Node 6 - Operational

100% - uptime
Jul 2024 · 100.0%Aug · 100.0%Sep · 100.0%

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Jul 2024
Aug 2024
Sep 2024
100% - uptime

PRIMARY CONTROLLER - Operational

100% - uptime
Jul 2024 · 100.0%Aug · 100.0%Sep · 100.0%

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Jul 2024
Aug 2024
Sep 2024

BACKUP CONTROLLER - Operational

100% - uptime
Jul 2024 · 99.96%Aug · 100.0%Sep · 100.0%

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Jul 2024
Aug 2024
Sep 2024

DATABASE - Operational

100% - uptime
Jul 2024 · 100.0%Aug · 100.0%Sep · 100.0%

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Jul 2024
Aug 2024
Sep 2024

Pipeline Processor - Operational

98% - uptime
Jul 2024 · 94.38%Aug · 99.99%Sep · 100.0%

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Jul 2024
Aug 2024
Sep 2024

TELCOR HL7 Messaging Access - Operational

100% - uptime
Jul 2024 · 99.99%Aug · 100.0%Sep · 100.0%

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Jul 2024
Aug 2024
Sep 2024

CLIMbS Database Replication Server - Operational

98% - uptime
Jul 2024 · 94.37%Aug · 100.0%Sep · 100.0%

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Jul 2024
Aug 2024
Sep 2024
99% - uptime

MicrogenDX - Operational

97% - uptime
Jul 2024 · 96.57%Aug · 98.72%Sep · 95.38%

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Jul 2024
Aug 2024
Sep 2024

MicrogenDX Labs - Operational

100% - uptime
Jul 2024 · 99.67%Aug · 100.0%Sep · 100.0%

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Jul 2024
Aug 2024
Sep 2024

PGT - Operational

100% - uptime
Jul 2024 · 100.0%Aug · 100.0%Sep · 100.0%

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Jul 2024
Aug 2024
Sep 2024

TELCOR - Operational

100% - uptime
Jul 2024 · 100.0%Aug · 100.0%Sep · 100.0%

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Jul 2024
Aug 2024
Sep 2024

Hermes Script Processor - Operational

98% - uptime
Jul 2024 · 94.35%Aug · 99.99%Sep · 100.0%

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Jul 2024
Aug 2024
Sep 2024

Notice history

Sep 2024

MicrogenDX FTP Server Down
  • Resolved
    Resolved

    The SFTP server has returned to normal service.

  • Investigating
    Investigating

    Cannot connect to the SFTP server

Aug 2024

Website Down
  • Resolved
    Resolved

    The external website (microgendx.com) is now operational and responding normally.

  • Investigating
    Investigating

    External Website (microgendx.com) is not currently responding.

MicrogenDX FTP Server Down
  • Resolved
    Resolved

    The SFTP server has returned to normal service.

  • Investigating
    Investigating

    Cannot connect to the SFTP server

Hermes Script Processor outage
  • Resolved
    Resolved

    Hermes Script Processor is now operational! This update was created by an automated monitoring service.

  • Investigating
    Investigating

    Hermes Script Processor cannot be accessed at the moment. This incident was created by an automated monitoring service.

Pipeline Processor Down
  • Resolved
    Resolved

    The Pipeline Processor server has now responding as expected.

  • Investigating
    Investigating

    The Pipeline Processing server is not responding at this time.

Website Down
  • Resolved
    Resolved

    The external website (microgendx.com) is now operational and responding normally.

  • Investigating
    Investigating

    External Website (microgendx.com) is not currently responding.

Jul 2024

MicrogenDX FTP Server Down
  • Resolved
    Resolved

    The SFTP server has returned to normal service.

  • Investigating
    Investigating

    Cannot connect to the SFTP server

DB Rep Server Down
  • Resolved
    Resolved

    The CLIMbS database replication server has resumed normal operation.

  • Investigating
    Investigating

    The CLIMbS database replication server is down.

MicrogenDX FTP Server Down
  • Resolved
    Resolved

    The SFTP server has returned to normal service.

  • Investigating
    Investigating

    Cannot connect to the SFTP server

SLURM Backup Controller Down
  • Resolved
    Resolved

    The backup SLURM controller is operational.

  • Investigating
    Investigating

    The backup SLURM controller is not operational.

Hermes Script Processor outage
  • Resolved
    Resolved

    Hermes Script Processor is now operational! This update was created by an automated monitoring service.

  • Investigating
    Investigating

    Hermes Script Processor cannot be accessed at the moment. This incident was created by an automated monitoring service.

Jul 2024 to Sep 2024

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